Return Policy

At Labora, we want you to be happy with your purchase.

Damaged or Incorrect Products

If your order arrives damaged, defective, or different from what you ordered, contact us within 14 days of delivery at juanjimenezoo199@gmail.com with your order number and a photo of the product. We'll send a replacement or a full refund.

Change of Mind

Because these are personal care products (skincare and supplements), we do not accept returns of opened or used products for hygiene reasons, unless they are damaged or defective.

Refunds

Approved refunds are processed to the original payment method within 5 to 10 business days.

Contact

For any questions about your order, email us at juanjimenezoo199@gmail.com.